At The Modern Muse, we currently offer standard USPS and DHL shipping options for all domestic orders within the USA. The shipping rate is calculated based on the weight of the package, and delivery times typically take 3-4 days after order processing and fulfillment. After allowing 2-3 days for order processing (excluding weekends and holidays), your order will be fulfilled within 1-2 days, and a tracking number will be generated and sent to you via email for easy order tracking.

We strive to provide you with the best possible products and shopping experience. If, however, you receive a damaged or defective item, we will gladly accept returns within 14 days of your receipt of the item. To initiate a return, please send an email to support@themodernmuse.co with your order number and pictures of the defective item.

Once we receive your return request and review the item, we will send you an email with further instructions. As long as the item is unworn and unwashed, we will approve the return and offer either a replacement item or store credit, based on your preference. Please note that at this time, we do not offer cash refunds for returned items.

Customers will be responsible for return shipping costs. However, once we receive the item and approve the return, we will cover the shipping for the replacement item.

Please note that mugs and mousepads are non-refundable and non-exchangeable. However, if you receive a defective or damaged hat, we will be happy to accept the return.

We provide a tracking number for all shipped orders, so you can easily track your package's progress. However, please understand that once the package is in the hands of USPS or DHL, we have no control over the postage services. In the rare event that your item is lost or damaged during transit, we recommend contacting your local USPS office or DHL carrier with the provided tracking information. Unfortunately, we cannot offer refunds or resend orders in these circumstances.

If you have any issues or circumstances not covered in this policy, please don't hesitate to reach out to us at support@themodernmuse.co with your order number and concern. We will address each situation on a case-by-case basis and do our best to ensure your satisfaction. At The Modern Muse, we value your trust and are committed to delivering quality products to you. Our shipping and returns policy reflects our dedication to providing you with a smooth and enjoyable shopping experience. Thank you for choosing The Modern Muse as your go-to destination for faith-inspired urban clothing.